Shipping Policy
At EKH-O, we aim to get your gear to you safely, reliably, and as quickly as possible.
Pre-Orders
All skateboard decks listed as pre-order are made to order.
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Our current pre-order window runs from 2–23 August 2025
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Manufacturing takes approximately 9 weeks from the end of the window
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Orders are expected to ship in early November 2025
We’ll keep you updated throughout the process and notify you when your deck ships. -
Shipping Destinations
We currently ship within the UK and to select international locations.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the size of your order. All rates are transparent — no hidden charges.
Tracking
All orders are shipped with tracking. You’ll receive a shipping confirmation email once your board is on its way.
Delivery Times
Estimated delivery times (after dispatch):
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UK: 2–4 business days
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Europe: 5–10 business days
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Rest of World: 7–14 business days
Please note: Delays can occasionally occur due to customs or postal service issues, especially for international orders.
Missed Deliveries / Returns
If a parcel is returned to us due to an incorrect address or multiple missed delivery attempts, the buyer is responsible for the cost of reshipping.
Have questions about your order or shipping?
Drop us a message via our contact page — we’re happy to help.
